From Chatbots to Agentic AI: What 2026 Demands from Customer Support and Sales Platforms For years, “AI” in customer operations meant scripted chatbots, keyword matching, and brittle decision trees. In
From Chatbots to Agentic AI: What 2026 Demands from Customer Support and Sales Platforms For years, “AI” in customer operations meant scripted chatbots, keyword matching, and brittle decision trees. In